1. Where do you ship from?
A: Orders are shipped from India, using our national postal service (India Post)
2. I'm from India. Can I shop in INR currency instead of USD??
A: Yes! But this website is for International (except EU and UK) orders only. If you are located in India then please shop from here: ashboorito.in
3. I'm from EU/UK. Can I order from your shop?
A: At this moment I can only offer a limited range of products to my EU/UK frens through my etsy shop (click here) only. Feel free to send an email if there is any item unlisted on Etsy that you wish to purchase.
I'm sorry about this but EU/UK tax rules been wildin lately and I don't have the monies to pay 500 billion bucks in fines okay TT-TT
4. How long does shipping take? Can we track it?
A: I offer tracking for all orders. Once your order is shipped you will receive tracking details on your email address. There, you will be able to track the package throughout the journey.
Usual estimated arrival times are 2-8 weeks.
Please keep in mind that I'm using the cheapest shipping method available so that I don't have to charge you a stupid amount of money for shipping. So naturally it will be pretty slow. Please be considerate of this fact and be VERY patient while waiting for your packages.
5. Can I cancel my order?
A: You can not cancel orders for IN STOCK items. You can cancel orders for PRE-ORDER items within 48 hours. After that, they are not eligible for cancellation and refund. But I'm always happy to look into possible solutions. So please feel free to contact me regarding your concern.
6. Can I make changes to my order? Can I combine shipping for multiple orders?
A: I will try my best to accommodate your requests if you want to modify your order or change address details or combine shipping etc. Please email me at [email protected] or dm me at Twitter or Instagram as soon as possible.
7. Can you include a gift message in my order?
A: Of course! Please dm/email me with your name, order number and the message.
8. Do you accept Group Orders?
A: Yes I do! Please dm me at Twitter/Instagram @ashboorito or email me at [email protected]